Where to get help

Ask the Library

This service is currently available from Monday to Friday 09.00 - 11.00 and 15.00 - 17.00.
If you have an enquiry outside of these times, please use our enquiry form and we will reply as soon as possible.
Our 'Ask the Library' online enquiry service will be resuming soon. In the meantime, please use our enquiry form below and we will reply as soon as possible.

Enquiry Form

Library Help desks

During term time, the Library help desk staff will be available to help you with all your account and library enquiries. It will also be possible to arrange meetings with your dedicated Academic Liaison Librarians from these desks.

Penryn Campus Library

Monday to Friday (during 24/7 term-time)

8.45am - 9pm
9pm - 8.45am - Security staff will be present to help with general access enquiries to the library.

Saturday and Sunday (during 24/7 term-time)

10.00am - 5.45pm
5.45pm - 10.00am - Security staff will be present to help with general access enquiries to the library.

Falmouth Campus Library

Monday to Friday (during term-time)

8.45am - 9pm

Saturday

10.00am - 5.45pm

More complex enquiries can be answered by emailing the library with your query.