Library Search Accessibility statement
This accessibility statement applies to FXplus’s implementation of Ex Libris’ Primo VE, which is branded as Library Search for both Falmouth University and University of Exeter.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 200% without the text spilling off the screen
- navigate most of the website using just a keyboard
- search the library catalogue using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- use the website on mobile devices
We’ve also made the website text as simple as possible to understand, although, as the system is developed by a third-party, not all of the text can be customised or edited.
AbilityNet has advice on making your device easier to use if you have a disability. Please also see our Assisitive technology overview to find out more about the accessibility features in different programs, apps and devices.
How accessible this website is
We know some parts of this website are not fully accessible, and some examples of this are shown in a later section of this statement.
Feedback and contact information
Please contact us using our webform if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille. You will get a confirmation within five working days that your form has been received and a full response within 20 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us using our webform. You will get a confirmation within five working days that your form has been received and a full response within 20 working days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
FXplus is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
The following issues are listed on Ex Libris’ accessibility roadmap for Primo VE:
- Missing headings in some areas of the website (WCAG 1.3.1). Ex Libris plan to resolve this in 2020.
- Tabs are wrong identified in the Library Card part of the website (WCAG 1.3.1). This issue is only reported in Firefox. Ex Libris have no timeline to resolve this at present.
- In Advanced Search - Content presentation changes on mouse-over and changes differently on keyboard focus (WCAG 2.1.1). Ex Libris plan to resolve this in 2020.
- Tweak My Results -when using multiple selection of filters values there is no indication on “Apply Filters” button (WCAG 2.1.1). Ex Libris plan to resolve this in 2020.
- In some areas of the websites, keyboard users are unable to navigate backward (WCAG 2.1.2). Ex Libris have no timeline to resolve this at present.
- Some pagination links are not clear to a screen reader user (WCAG 2.4.2). Ex Libris plan to resolve this in 2020.
- Errors are not identified on submission of an empty or invalid form (WCAG 3.3.1). Ex Libris plan to resolve this in 2020.
- Some areas of the website are missing instructions (WCAG 4.1.2). Ex Libris plan to resolve this in 2020.
- Meaningful label/alert message for the ‘loading’ graphic (WCAG 2.4.6). Ex Libris plan to resolve this in 2020.
- The site is not coded to identify changes to language in the content, and search resolve often contain results in different languages (WCAG 3.1.2). Ex Libris have no timeline to resolve this at present.
What we’re doing to improve accessibility
Ex Libris have a website which details the accessibility features of Primo VE, including a roadmap for developments.
We will report issues to Ex Libris as they are identified or raised by users.
Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third party to improve its accessibility. This may include:
- Content hosted on other websites, such as social media sites and information resources provided by the Library
- Content/functionality on the website
Preparation of this accessibility statement
This statement was prepared on 23rd September 2020. It was last reviewed on 23rd September 2020.
This website was last tested In September 2020. The test was carried out by Ex Libris. Ex Libris contracted an external organisation to test and report on accessibility in 2018-19, and their accessibility roadmap is based on their findings. Any new features and releases are tested as below.
All new [monthly] releases are tested using JAWS, and as part of Ex Libris' VPAT assessments we have evaluated Alma and Primo based on feedback from individual users with disabilities and an external accessibility company. The following tools and methods have been used to test and validate accessibility:
- NVDA with Firefox
- WAVE (web accessibility evaluation tool), provided by WebAIM
- Color Contrast Analyzer, provided by WebAIM
- Chrome aXe Extension
- Mozilla Web Developer Add-On
- Other Browser developer tools
- High contrast browser plugin
- Manual keyboard checks
- Manual code inspection