If you cannot find what you are looking for in Library Search, the Library will try to get it for you.
First, double-check on Library Search that we don't already have the item - search thoroughly for titles, authors, and journal names, for example, as the quickest way to get an item is to find it yourself. If we have a print copy of a book that is on loan, use the Request options on Library Search and we'll ask for it back for you.
You can request most types of resource: books, videos, theses, and journal articles. You can also request that a VHS video from our collection is digitised and made available online. Not everything will be available - some items may be very expensive or not available to purchase at all - but we'll contact you and see if we can find you something else.
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Frequently asked questions
Requesting a whole book
If a book is not available from Falmouth University's Library Search, you can search the Exeter Library Catalogue for a print copy and request the item yourself.
Filter your search to Format = Print, and click ‘Request it, Falmouth University staff and students’ on the right-hand side of the item record page. You'll receive an email when your book arrives at your chosen Library. Delivery may take up to 7 days.
Requesting a chapter scan
You can also request a scan of a single chapter of a book held at University of Exeter's Streatham campus. Find a print book on the catalogue and from the ‘Request it, Falmouth University staff and students’ button on the right-hand side of the item record page, select for it to be emailed from the Exeter Campus Library.
You'll need to complete details of what you need – especially the book title and page numbers.
Note that copyright law limits this service to a single chapter, so if you need more, request the book to be delivered physically.
Request a book using the online form.
You'll receive an email when your book arrives at your chosen Library. Delivery may take up to 7 days.
These books can normally be borrowed for 5 weeks, though this can vary. Books can also be recalled at any point by the home library.
Renewals are at the discretion of the owning library, so are not always possible and there may be a charge. Any renewal fees will be printed on the slip in the book.
Once you return a loan from another library, you cannot request the same item again for another 30 days.
Penryn Campus Library has a collection of VHS videos, which you can watch on equipment in the Library. Alternatively, you can also ask us to digitise a VHS video from our collection.
Use Library Search, and filter to Resource Type = Video, and Available in the Library. Make a note of the video title and number, and request a VHS transfer via the online form.
Journal articles will usually be delivered to you online, but may also arrive physically to your preferred campus library.
If you need more than one article from a journal, please request the whole issue.
Receiving a British Library journal article digitally
- The email you receive from the British Library, will instruct you to create On Demand user account. After creating your account, you may need to wait 20 minutes before trying to download your article.
- To open and view the file, you will need Adobe Reader installed on your computer (version 10 or newer).
- Your computer must be connected to the internet when opening the file.
Restrictions on downloading, saving and printing
- The download link will expire after 30 days. Each link can only be used once.
- Once downloaded, files will lock after 14 days. Print or save a copy before this time elapses. You can only print a British Library article once. A saved digital copy of a file can be kept for 3 years.
- You must not make further electronic copies or convert the file into any other format. You must not cut and paste or otherwise alter the text.
Google Chrome users: You may need to disable Chrome’s built-in PDF viewer. British Library PDFs can only be opened by Adobe Reader
The British Library’s EThOS service allows you to search for and access theses from UK higher education institutions.
In many cases, digital copies of these theses can be downloaded for free. If an immediate download is not available, you have the option to pay to obtain a digital scan.
Yes, but we can only supply you content online.
We will let you know if we can't do this, and can help you find something else suitable if necessary.
Most HE libraries have a reciprocal arrangement allowing students to use each other's library spaces and materials.
Unfortunately this scheme is currently suspended. Details of the application process will be added here once the scheme is running again.