This accessibility statement applies to the FXplus Library & Archives website.
- This includes information about the online chat services and online forms which are on the website
- There is a separate accessibility statement for Library Search
- There is a separate accessibility statement for Falmouth University’s Resource Lists service
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 200% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a text reader
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability. Please also see our Assisitive technology overview to find out more about the accessibility features in different programs, apps and devices.
How accessible this website is
We know some parts of this website are not fully accessible:
- some older videos do not have captions
- captioning on some videos do not have good colour contrast with the background
- keyboard navigation of some elements of the site is not working correctly
- the website links to third-party content which may not be accessible, including PDF documents
- you cannot modify the line height or spacing of text
- some images may not have alternative text
- some heading structures may not be logical
The site includes the Blackboard Ally tool which allow users to convert pages to accessible formats such as PDFs, electronic braille and MP3s.
Feedback and contact information
Please contact us using our webform if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille. You will get a confirmation within five working days that your form has been received and a full response within 20 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us using our webform. You will get a confirmation within five working days that your form has been received and a full response within 20 working days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
FXplus is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
- Some older videos do not have captions. WCAG 1.2.2. We will be remaking these videos over the coming academic year and uploading to other streaming platforms where they will be captioned.
- Many video and audio files on the Library’s LibPlayer system, which is linked to from this website, do not have a transcript. Transcripts can be generated, and this will be done on request for individual files.
- Some HTML content contains headings that do not follow a logical order. WCAG 2.4.3. We are working through these to restructure the headings by December 2021
- A small number of content links where the text alone does not determine the link's purpose. WCAG 2.4.4 and 2.4.9. We are working through these to amend by December 2021
Content that’s not within the scope of the accessibility regulations
This section covers issues that we do not need to fix right now. The law calls these exemptions.
PDFs and other documents
Some of legacy PDFs which have accessibility issues and need to be replaced or removed. These are not essential for providing our services.
Any new PDFs or documents we publish will meet accessibility standards.
What we’re doing to improve accessibility
When creating content on the website, each page is checked for accessibility issues using Drupal's accessibility tool, and issues are resolved where possible before publication. The whole website is also periodically checked using Ally to identify accessibility issues. We welcome any feedback, and will aim to promptly resolve any issues.
Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third party to improve its accessibility. This may include:
- Links to external websites, including to information resources purchased by or subscribed to by the Library
- Embedded content such as videos and podcasts from third-party sites which may not be accessible – for instance no captions.
- The website includes an online chat service (LibraryH3lp) which is provided by an external company, Nub Games. Their chat box is designed to work with screen readers, including JAWS, and is responsive to screen magnifiers, browser zoom controls, and browser colour contrast colour schemes. They have published a Public Sector Bodies accessibility statement on their website.
Preparation of this accessibility statement
This statement was prepared on 22nd August 2021. It was last reviewed on 9th September 2021.
This website was last tested on 9th September 2021. The test was carried out by FXplus using the Ally tool.