Request an Item - Student

Can't find what you are looking for in Library Search? The Library will try to get it for you.

  • You can request books, videos, theses, and journal articles.

  • We will do our best to acquire all requested resources via the most appropriate route. It may not be possible to fulfil requests if an item is too expensive, unavailable to purchase from suppliers or borrow from another institution (please click here to read our Acquisitions Policy).

  • If the request is for a book published in the last two years, we will aim to purchase it in the most affordable format. If the book was published over two years ago, we will try to source it as an Inter-Library Loan in the first instance.

  • The Library has a digital first policy. Where a title is not available electronically, we will investigate buying print, but please be aware that print purchases can take 3 weeks or more to arrive. E-books should be available within 1-2 working days.

  • If you have requested an article, this will typically be supplied digitally where available. In some cases, a paper version may be provided

Resources for online students

  • Please note, for online students, we are only able to provide electronic resources. If an electronic version of a requested resource is not available, we will get in touch to let you know and discuss alternatives.

Before you make a request, please remember to check Library Search to see if a copy is already available.

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Request an Item - Student

Frequently asked questions

Requesting a book

If a book is not available from Falmouth University's collection, you can search the Exeter Library Catalogue for a print copy and request the item yourself.

Once you have found an item you require, sign in and you will see an option to request it as an inter-library loan. You'll receive an email when your book arrives at your chosen Library. Delivery may take up to 7 days.

Requesting

Request a book using the online form.

You'll receive an email when your book arrives at your chosen Library. Delivery may take up to 7 days.

These books can normally be borrowed for 5 weeks, though this can vary. Books can also be recalled at any point by the home library.

Renewing

You can request a renewal for these loans online.

Renewals are at the discretion of the owning library, so are not always possible and there may be a charge. Any renewal fees will be printed on the slip in the book.

Once you return a loan from another library, you cannot request the same item again for another 30 days.

Penryn Campus Library has a collection of VHS videos, which you can watch on equipment in the Library. Alternatively, you can also ask us to digitise a VHS video from our collection.

Use Library Search, and filter to Resource Type = Video, and Available in the Library. Make a note of the video title and number, and request a VHS transfer via the online form.

Request a journal article via the online form.

Journal articles will usually be delivered to you online, but may also arrive physically to your preferred campus library.

If you need more than one article from a journal, please request the whole issue.

Receiving a British Library journal article digitally

  • The email you receive from the British Library, will instruct you to create On Demand user account. After creating your account, you may need to wait 20 minutes before trying to download your article.
  • To open and view the file, you will need Adobe Reader installed on your computer (version 10 or newer).
  • Your computer must be connected to the internet when opening the file.

Restrictions on downloading, saving and printing

  • The download link will expire after 30 days. Each link can only be used once.
  • Once downloaded, files will lock after 14 days. Print or save a copy before this time elapses. You can only print a British Library article once. A saved digital copy of a file can be kept for 3 years.
  • You must not make further electronic copies or convert the file into any other format. You must not cut and paste or otherwise alter the text.

Google Chrome users: You may need to disable Chrome’s built-in PDF viewer. British Library PDFs can only be opened by Adobe Reader

Yes, but we can only supply you content online.

We will let you know if we can't do this, and can help you find something else suitable if necessary.

Most HE libraries have a reciprocal arrangement allowing students to use each other's library spaces and materials.

Falmouth University and the University of Exeter are both members of SCONUL - so if you study or work at another University in the UK or Ireland, then you may be able to use our Penryn and Falmouth based library spaces and resources.

Alternatively if you are a Falmouth of Exeter student outside of Cornwall, you may also be able to access other academic libraries in your immediate vicinity.

Please note:

  • Once your application to SCONUL Access has been approved, you can use any of the libraries on the SCONUL Access list. You need not reapply for each library.
  • Unfortunately, students registered on programmes with Falmouth Collaborative Partners are unable to register for SCONUL Access via Falmouth's membership.
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